Return and Refund Policy

Effective Date: 12/01/2024

At FliqPass, operated by Bespoke Foundation LLC, we strive to ensure customer satisfaction. If you need to return a product, please review the following guidelines:

Eligibility:

  • Items must be returned within 14 days of delivery.
  • Items must be unused, in original condition, and include all original packaging.

Exclusions:

Customized products are non-returnable.

Return Shipping Costs:

Customers are responsible for covering the cost of return shipping.

Process:

  1. Email support@fliqpass.com with your order details to initiate a return.
  2. Upon approval, ship the item back to the address provided in the approval email.

Refunds:

Refunds will be issued to the original payment method within 7-10 business days after we receive and inspect the returned item.